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Estimated Domestic USPS Priority Mail delivery times are as follows, but neither Piccoli nor USPS can guarantee the following:
3 Days: AL, CT, DE, FL, GA, IL, IN, KY, LA, MA, MD, ME, MI, MN, MS (South of Greenville-Starkville), NC, NH, NJ, NY, OH, PA, RI, SC, TN (East of Nashville), VA, VT, WI, WV
4 Days: AR, CO, IA, Western ID, NM, KS, MO, MS (North of Greenville-Starkville), MT, Western ND & SD, NE, OK, TX, TN (West of Nashville), WA, Eastern WY, California (north of San Luis Obispo County), AZ, ID (East of Boise), NV, UT, Western WY
5 Days: Southern CA (Kern, Los Angeles, Orange San Bernardino, San Diego, Santa Barbara, SLO & Riverside counties)

FedEx is available for Express (overnight) and Ground (2-3 days) in the USA and Hawaii. Rates are calculated at checkout.

Piccoli Horses ships globally via UPS. Your shipping fees, duties and taxes are calculated at checkout. You will receive an email with tracking information.

Once your order ships, you will receive an email with a subject line, "Woohoo! Your order is on the way!"
You will find your tracking number with a link to view your tracking info on the carrier.

ORDERS WILL NOT SHIP TO P.O. BOX ADDRESS
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Standard - Orders shipping to U.S. addresses:
$0 - $49.99: Standard Ground 5-7 day shipping - $7.95
$50.00 and up: USPS Priority Mail 5-7 day shipping - FREE
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Express/Overnight - Depends on size of order, which is calculated at checkout.

Every regular priced purchase you make at piccolihorses.com arrives wrapped in our gingham tissue, and finished with a bow. Piccoli hand-assembles your purchase in this lovely packaging at no extra charge.

If you would like a gift bag or box, this option is available at checkout for an additional $7/item.

The gift note section can be found in the “Review and Submit” section when you place your order. Type in a custom gift note, and then one of our customer care team will handwrite this note for you.

CARE INSTRUCTIONS:
Machine wash separately
Cold, gentle cycle, no bleach
Air dry, no heat
Do not dry clean
No iron

Outer fabrics of Classic & Mini Horse, Racehorse, Owl, Fox, Unicorn, and Lovey:
100% Poly microfiber, which is a specific polyester thread that is very fine and has a luxuriously soft finish giving our plushies their exceptionally soft, faux fur feel. We pay close attention to all details when developing our fabrics so they are the highest quality.
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Stuffing of Horse, Racehorse, Owl, Fox, Unicorn:
100% recycled cotton

Stuffing of Lovey:
All new materials, 100% polyester
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Stuffing of Mini Horse:
100% Recycled polyester

If you aren't completely happy with your purchase, you can return any of our products within 30 days and we will refund the purchase price, exchange for another product, or offer website credit, as noted below:
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Email us at care@piccolihorses.com with your order number to initiate a return and to receive further instructions.

Please Note:
• Original delivery fees are refunded only if returns are for defective/damaged products or incorrect orders. The refund will be for the full value of the returned items, unless otherwise noted.
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• Credit for returned items will be applied to the credit method that was used to make the purchase. Returns will be applied to the purchasing credit card within 5 to 10 days of the date that the return is accepted by Piccoli.